Fixify, an IT help desk platform, has secured $25 million in Series A funding co-led by Costanoa Ventures and Decibel Partners. Founded by ex-Expel colleagues Matt Peters, Peter Silberman, and Mase Issa, Fixify aims to automate IT ticket management while employing human analysts for complex issues. The platform connects to existing ticketing systems like Jira, utilizing AI to categorize tickets and diagnose root causes. With a focus on tech-centric organizations, Fixify has raised $32 million to date and plans to expand its workforce and customer base in the coming months.