NZXT is in hot water after being accused of operating a scam through its Flex subscription rental program, as revealed by Gamers Nexus. The company has responded by acknowledging its shortcomings and pledging to enhance its services. While users can still purchase pre-built gaming PCs from NZXT, concerns remain about the accuracy of the specifications provided. Gamers looking to build their own PCs can source components from reputable retailers or directly from manufacturers. The controversy raises questions about the value of rental services in the gaming industry.