OpenAI CEO Sam Altman has announced that the surge in popularity of the new image-generation tool in ChatGPT will lead to product delays and potential service slowdowns. In his posts on X, Altman acknowledged that the company has struggled to keep up with demand, stating that staff have been working overtime to maintain service quality. ChatGPT recently gained a million new users in just one hour, pushing its total to 500 million weekly users and 20 million paying subscribers. To alleviate capacity issues, OpenAI has delayed the image tool release for free users and temporarily disabled video generation for new Sora users.