Samsung Electronics is facing significant challenges, including worker strikes and project delays, prompting Vice Chairman Jun Young-hyun to publicly apologize to customers and employees. The tech giant acknowledges its recent performance failures, particularly in the semiconductor sector, and the postponed rollout of One UI 7.0 updates. Samsung is committed to long-term solutions, focusing on innovation and improving organizational culture. This apology marks a critical moment in the company's history, reminiscent of the Galaxy Note 7 incident, as it seeks to regain its competitive edge in technology.