Ex-Meta Engineer Raises $14M for Lace AI, Revolutionizing Customer Service
Boris Valkov, former AI engineer at Meta, has successfully raised $14 million for his startup, Lace AI, which specializes in AI-driven customer service software for home service businesses. With a vision to enhance call conversion rates, Lace analyzes 100% of incoming calls to identify lost revenue opportunities. Since its inception in early 2022, the company has experienced remarkable growth, achieving a 1,000% annual recurring revenue increase in 2024. The funding, which includes a $5 million pre-seed round and a $14 million seed raise, will allow Lace to expand its team and further its mission in the AI sector.
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